Company: StavcanTech Consulting Inc.
50 Burnhamthorpe Rd W, Mississauga, ON, L5B 4A5
NOC Code: 22221 – User Support Technicians
Job Requisition Number:
STC-TSA-2025-001
Job Type:
Full-Time, Permanent | Hybrid (On-site & Remote)
Salary:
$45,000–$60,000 CAD/year, based on experience
Hours per Week:
35–40 hours
Start Date:
As soon as possible
Job Description (Expanded):
We are seeking a detail-oriented and technically proficient Technical Support Analyst to join our dynamic consulting team. As the first line of support, you will ensure smooth technical operations for both internal teams and external clients by resolving issues related to hardware, software, systems, and networks.
This role is central to supporting a range of cross-disciplinary projects in engineering, quality assurance, IT project management, and business agility. Your work will directly impact the success of projects in the energy, utilities, and technology sectors.
In this role, you will:
Provide Tier 1/2 technical support to users and project teams via multiple channels
Troubleshoot, resolve, and document hardware/software/network issues
Manage Microsoft 365 accounts, system configurations, and permissions
Assist in new technology rollouts, migrations, and upgrade initiatives
Collaborate with engineers, analysts, and PMs to support project tools and environments
Maintain helpdesk ticket logs and technical documentation
Provide user training and support guides to promote tech adoption
Conduct system performance monitoring and escalate critical issues
Qualifications:
Required:
Diploma in Computer Science, IT, or equivalent field
1–3 years of experience in IT support or helpdesk roles
Proficiency with Windows OS, Microsoft 365, and basic networking
Strong problem-solving skills and attention to detail
Excellent interpersonal and communication skills
Preferred Assets:
Experience working with engineering or energy sector teams
Exposure to Agile or Waterfall project environments
Familiarity with Microsoft Azure, VPNs, or remote access tools
Certifications like CompTIA A+, ITIL, or equivalent
About StavcanTech Consulting Inc.:
Founded in January 2023, StavcanTech Consulting Inc. is a registered Canadian consulting firm delivering integrated Engineering & Technology solutions. Based in Mississauga, Ontario, we partner with clients in energy, industrial, and public sectors to drive project execution, quality excellence, and digital transformation.
Our core services include:
Engineering Services (Project Engineering, Metering, Procurement, Technical Safety)
IT Project Management (Lifecycle planning and execution)
Quality Assurance Management (ISO-based systems, audits, and testing frameworks)
Business Agility & Digital Strategy (Business analysis, BI, and data analytics)
Our consultants combine technical depth with agile business practices to help organizations improve delivery, resilience, and innovation.
How to Apply:
Send your resume and cover letter to:
info@stavcantech.com
Subject: “Application – Technical Support Analyst (STC-TSA-2025-001)”